Tredegar Health Centre

Care Navigation

Receptionists are trained as Care Navigators with the support of the GPs. Care Navigation ensures you receive care from the most appropriate professional which may not be a GP.

All patients will politely and confidentially be asked for the reason for their appointment request. If you have symptoms that are better suited to care from other surgery team members, organisations or community-based services, the care navigator can give you the choice to access these instead. These could include:

Minor injuries