30th April, 2020Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
#My Local Health
Did you know that your local health services are improving and seeing your GP is not always the best option? There are now lots of different healthcare professionals available in ... [continue] #My Local Health
Access to medical records
The practice is registered and complies with GDPR requirements and the new Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or ... [continue] Access to medical records
Care Navigation
Receptionists are trained as Care Navigators with the support of the GPs. Care Navigation ensures you receive care from the most appropriate professional which may not be a GP. All ... [continue] Care Navigation
Carers
Carers A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or addiction can not cope without their ... [continue] Carers
Complaints and Suggestions
As a Practice, we aim to provide you with a professional, efficient and caring service. If you feel unhappy about any aspect of your care, please talk to us so we can put matters ... [continue] Complaints and Suggestions
Free self-help courses
Education Programme for Patients (EPP) EPP Cymru provides a number of self-management courses and workshops for people living with any long-term health condition or a caring role. These courses provide an opportunity ... [continue] Free self-help courses
GDPR – General Data Protection Regulation
The GDPR is a new law that determines how your personal data is processed and kept safe. The regulation applies from 25th May 2018 and will apply when the UK ... [continue] GDPR – General Data Protection Regulation
General Health Information
Smoke Free – NHS choices Information and advice on stopping smoking http://smokefree.nhs.uk/ Cancer Rearch UK Cancer Research UK provides a patient information service. This can be accesed via their website: Cancer Help ... [continue] General Health Information
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area of Tredegar. You can register by either calling into or ... [continue] How to register
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details
Useful numbers
Nevill Hall Hospital: 01873 732732 Royal Gwent Hospital: 01633 234234 County Hospital: 01495 768768 Prince Charles Hospital: 01684 721721 University Hospital of Wales: 02920 747747 Ysbyty’r Tri Chwm: 01495 353200 Ysbyty Aneurin Bevan: 01495 363636 Health Centre ... [continue] Useful numbers
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or other patients. If a patient is violent or abusive, they will be warned to stop ... [continue] Violent or abusive behaviour
