These are uncertain times and we want you to know that we are here for you.
We still expect and want to hear from you if you need us- not just for Coronavirus related symptoms.
If you have any concerns please don’t hesitate to telephone us, but please don’t turn up to the surgery in person unless we advise you to. You will be offered a telephone or video call with the relevant Health Professional and only if they feel it is necessary, we will invite you in for further assessment.
If you have symptoms of Coronavirus and need to be seen, this will be in a designated area.
If you have a new, continuous cough and/or a high temperature or think that you may have coronavirus symptoms DO NOT attend the GP surgery, pharmacy or hospital.
If you have symptoms, even if they are mild, you must stay at home and follow the national guidance. Everyone who lives in your house must also stay at home and follow this guidance.
If you need to check your symptoms or for initial advice go to the NHS 111 online symptom checker
You should only contact NHS 111 by telephone if;
• You feel you cannot cope with your symptoms at home
• Your condition gets worse
• Your symptoms do not get better after 7 days
• You do not have access to the internet and are unable to contact NHS 111 online
IF YOU ARE SERIOUSLY UNWELL OR SHORT OF BREATH AND NEED URGENT MEDICAL ATTENTION CALL 999
If you do not have symptoms you should follow the government rules for everyone. From April 2020, this includes only leaving the house for very few reasons; see government guidance for details.
You should leave your house as little as possible. Even when you leave the house for exceptional reasons it is important that you:
• Stay 2 metres (6ft) away from other people
• Wash your hands for 20 seconds as soon as you get home
YOU CAN SPREAD THE VIRUS EVEN IF YOU DON’T HAVE SYMPTOMS.
For up to date information about what you need to do to protect yourself and others, please visit the Public Health Wales website
How to get coronavirus support as an extremely vulnerable person
We urge you to follow social distancing and isolation advice and remain at home.
If you have carers they can still visit you. You will find more detailed information at www.gov.uk/coronavirus. There is also helpful information from Age UK at www.ageuk.org.uk. Please accept help from your family, friends and neighbours. If there is nobody who can help you can contact Blaenau Gwent County Borough Council on 01495 311556.